“Civil Services have become the key wheels on which the entire engine of the state has to move.”

Enhanced Effectiveness and Efficiency

The civil service is a sub-set of the public service. It is the core,

Civil Reform Services

permanent administrative arm of government and comprises permanent and pensionable officials employed in civil capacity working in government ministries, departments, and agencies. Public service also includes the military, police, teachers, health workers, local government workers, and public enterprises.

Civil service advises on, develops, and implements government policies and programs and manages day-to-day activities.

A well-functioning society depends on a strong civil service for four crucial elements:

Governance: A skilled, motivated, and efficient civil service with a professional work ethic is necessary to achieve good governance.

Public goods and services: Access to quality public services depends on the skills and motivation of the public employees who provide the services and oversee their delivery.

Institutional development: The value of public organizations and their interface with the regulatory framework depends wholly on the people in those organizations.

Fiscal sustainabilityFostering among public servants the values of service, responsiveness, transparency, fiscal accountability, and the centrality of the citizen.

FINCON here aims to create a qualified, responsive, and professional civil service that can adapt to a changing socio-economic environment with creative and innovative solutions for global and national challenges.

Civil service reforms need to be an integral part of social sector reform processes if sustainable solutions to currently existing issues within the ambit social sector service delivery are envisaged.

In Pakistan, the Civil Service reform process was started by the government that took power in October 1999 and has been going on under the overall supervision of the Cabinet Committee on Civil Service Reforms.

The Government of Pakistan desires to create a more efficient civil service through holistic reforms that restore merit-based recruitment and promotions, enhance career development through adequate training and meaningful experience, and improve the skill-mix. This would be encouraged by a more transparent compensation (and pension) system with closer links to comparative wages.


FINCON aims to improve upon the service delivery mechanism which citizens consider necessary and to enhance the level of institutional capacity in the public sector to carry out core government functions.
Our ultimate goal is to create a qualified, responsive, and professional civil service that can adapt to a changing socio-economic environment with creative and innovative solutions for global and national challenges.

We specialize in:

  • Economic policy improvements and public expenditure and revenue management.
  • Curbing corruption, strengthening internal accountability and institutionalizing accountability to the people
  • Ensuring continuous updating of the skills / capacity of public service to meet the demands of a modernizing and progressive state.


Initiatives taken by FINCON in order to bring about reforms in Civil Services include:

  • Accountability
  • Transparency
  • Anti-Corruption
  • Human resource Capacity Building
  • Performance Appraisal System
  • Internal Control and Audit Procedures
  • Cost Reduction Mechanisms
  • Financial Management Systems
  • Cash Flow Systems
  • Monitoring and Evaluating Systems
  • Billing and revenue Collection Systems
  • Continueing Education in Public Service

Our information technology division develops customized, computerized double-entry accounting systems as well as systems for monitoring & evaluation, credit information, billing and revenue collection, and financial management. IT solutions are a proven pathway to effective reforms in financial management, tax administration, accounting and auditing, and procurement.

FINCON’s Public Finance division specializes in financial analysis to help organizations become self-sufficient through the development of customized accounting systems and financial management services. We have successfully designed and implemented financial models, funds flow and cash flow systems, internal control and audit procedures, and cost reduction mechanisms. Based on our deep understanding of local governments, decentralization, and governance challenges, we have developed an institutional development package, including a comprehensive e–Government solution for local governments.

Our Institutional Development & Capacity Building division works at both the policy and the operational level. At the operational level, FINCON restructures organizations and to creates efficiency by monitoring and tracking results through performance appraisal systems and by streamlining information flow and decision-making. FINCON also develops training programs, systems and procedures manuals, and staffing plans.